While travelling we always have to compromise and adhere to new rules. Like in the matter of hotel booking and check-in, travellers are clueless. Usually hotels always strike a deal on their own terms but thanks to OYO, now we can do sunrise check-in from 6 AM.
OYO, India’s largest branded network of hotels, has launched a much-needed solution assuring early check-in up to 7 days prior to booking. While other hotels have their own arbitrary check-in time usually after 12 noon, OYO broke all these norms and has set a new benchmark in the hotel industry. Now the guest will not feel stranded and helpless. The new feature is the latest in the list of pioneering solutions introduced by OYO to deliver efficient, predictable and standardized stays to travelers. With this launch, OYO has become the first hotel brand in the world to offer guaranteed early check-in to guests.
OYO’s Sunrise check-in is now live both on its website and mobile app. Customers can easily identify, select and book hotels that offer confirmed early check-in. In addition, guests can also modify their existing booking and secure an early check-in.
Speaking on launch, Ritesh Agarwal, Founder & CEO, OYO, said, “Despite changes in the way we live, travel and work, the hotel industry across the world continues to follow the outdated concept of a standard check-in time. Nowadays, travel is no longer about following prescribed itineraries. At OYOwe understand our guests and build features tailored to their needs. With Sunrise check-in travellers can plan their mode of travel, duration and trip-itinerary in a better way, without being constrained by the check-in time.”
Often it so happens that while travelling to a new destination we reach early as 6 am, but we helplessly accept the rules of the hotel check-in that only hinder us. Though this 12 noon check-in time is very inconvenient and it disturbs the total plan and programming still we do not complain. Whether there is a need to get ready or freshen up for a meeting, catch a quick nap before a long day, unwind or prepare to visit a temple, all types of travelers – business, leisure and pilgrim – can require early check-in. So far, the only option was to request the hotel prior to check-in or upon arrival, with the facility being offered subject to availability of rooms and on their priority of the customers.
Ritesh elaborated, “The need to get a guaranteed early check-in is one of the key reasons that guests book hotels by walking in. Many of our guests shared that strict schedules for check-in times is one of their biggest pain-points related to hotel-booking. Our Sunrise check-in feature gives them the freedom to plan their travel in a flexible manner. We expect an enthusiastic response to this feature and early indications show that nearly 20% of bookings post-launch are availing this service.”
Sunrise check-in service is delivered via the OYO Partners system where hotels update days where they can offer early check-in and millions of users receive this update on a real-time basis. Strict guidelines ensure full compliance towards the fundamental philosophy of delivering a delightful stay experience.
OYO is founded in 2013 and today it is India’s largest branded network of hotels operating 6,500 hotels and 70,000 rooms in more than 200 cities of India which includes metros, regional hubs, leisure destinations and pilgrimage places. OYO now has also marked its presence in Malaysia.
OYO pioneers in becoming the trusted hotel brand across the globe providing a happy stay-cation to the customers with their quality rooms and services. They have availed all possible internet and social services through which accessing OYO has become easier. Just a tap on their App and you can book rooms. They also provide cab service which you can book though the App. To deliver a seamless, standardized experience to guests, OYO partners with IRCTC, Airtel, Samsung, Lenovo, Biotique, Cleartrip, Itzcash, FreeCharge, Mobikwik and Grofers. OYO has also introduced a ‘relationship mode’ in its app enabling guests to discover couple-friendly OYO hotels.
In this small stint, OYO already has made its mark and won many awards including Express IT Start-Up of the Year Award (2015) and was recognized by Business Today as among the Coolest Start-Ups in India (2016). It was also ranked by LinkedIn as one of the top employee attractors in India. OYO is backed by leading global investors, including the SoftBank Group, Greenoaks Capital, Sequoia Capital and Lightspeed India.
So, what is the wait for? Plan your next vacation wherever you want but book your hotels only from OYO.